Shipping policy

BIOLUME Shipping Policy

Processing Time:

  • Orders are typically processed within 1–3 business days of receiving your order. You will receive a confirmation email once your order has been shipped.

Shipping Time:

  • Once processed, you can expect your order to arrive within 10-14 business days depending on your location and the shipping method selected at checkout.

Shipping Costs:

  • Shipping fees are calculated at checkout based on the delivery address and shipping method chosen. We offer a variety of shipping options to suit your needs.

Order Tracking:

  • After your order has been shipped, we will provide you with a tracking number so you can monitor your shipment's progress.

International Shipping:

  • We currently offer international shipping to select countries. International delivery times may vary depending on the destination. Additional customs or import duties may apply, which are the responsibility of the customer.

Shipping Delays:

  • Please note that delivery times are estimates, and while we strive to ensure timely delivery, external factors (like weather, carrier delays, or holidays) may affect your order's arrival time.

Address Accuracy:

  • Please ensure that the shipping address you provide is correct. BIOLUME is not responsible for delays or misdeliveries due to incorrect addresses.

If you have any further questions about your order, feel free to contact our customer service team.

Thank you for shopping with BIOLUME!